The Measurement Problem
8bitconcepts Research
How enterprises measure AI ROI and where standard metrics fail.
metrics
What Community Professionals Need to Do to Weather These Hard Times
Evan Hamilton
There’s no denying it: Community teams are being hit very hard right now by layoffs. The tech industry is seeing revenue dry up and taking massive action to reassure stakeholders, largely by letting people go. We could debate the intelligence of these decisions, the morality of the choice, the...
Measuring Community Value for Members: NetPromoter Score or Product Market Fit?
Evan Hamilton
Measuring the value your community is providing to members is incredibly important. Without value, people won’t stick around, contribute, or spread the word. So how do you measure this? No One Metric to Rule Them All First, a caveat: you should never rely on a single metric for...