Martin Cowen
Picking up someone else's design to get it into production is a common enough situation and yet there are always interesting problems to be solved. These can get particularly challenging if that previous engineer has left the company and was the only one who really knew how the product worked. In...
Martín Villalba
My brother got his iPhone stolen at gunpoint. This is the story of how he lost control of his iCloud account first (along with years of priceless memories, including my nephew's first steps) and how this couldn't have happened without Apple's incompetent support. But before that, a plea for help:...
Diederik
When you launch the first version of your product it’s likely to have serious flaws. If you want to discover what these flaws are you’ve got to figure out (a) what your users use your software for and (b) what changes you need to make to make them happier. This sounds trivial, but it’s not....