Open systems give customers more than flexibility. They preserve agency, trust, and the ability to keep choosing a product instead of being trapped by it.
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In hosting, "the customer" is rarely one person. Building products for hosting providers means designing for buyers, operators, support teams, and end customers at the same time. The post Building Products for Hosting Providers Means Building for More Than One Customer appeared first on Aaron D....
Product teams shouldn't begin with a feature list. They should define the customer experience first, then let that shape the flows, interface, design, and functionality.
The post Start With the Experience, Not the Feature List appeared first on Aaron D. Campbell.
I’m excited to share that I’ve joined Monarx as their new Vice President of Product. For me, this feels like coming home. I’ve spent more than 25 years in the web space and over a decade working directly in hosting. Along the way, I’ve seen firsthand the challenges hosts face when it comes to...
Forgive me internet, for I have sinned. It has been 351 days since my last post on here. Here’s a short one on 2021 to try to get me back into the habit. Last year was one of self-assessment and struggle for me. I’ve heard several people refer to it as a roller coaster, but […] The post Looking...