The theme for World IA Day 2024 is “Context.” It just so happens, I spent some time writing a book about this topic! I’ve been asked to share some ideas from the book about how we should think about context, as designers responsible for creating environments for users, whether digital or...
I’m proud to have been an interviewee for Jorge’s podcast, which just went live with the episode. Here’s the interview. A personal note: I’ve known Jorge Arango for a long time, and I’ve always been impressed with his intelligence, erudition, and keen professionalism. When he started producing...
In 2016 I had the great pleasure of doing an interview with Misael León, one of the folks leading the amazing team Nearsoft in Mexico. I recently realized I never posted a blog entry about it, so here it is, at last. This was not long after Understanding Context was published, so a lot of the...
I had the great pleasure of giving the first talk at this year’s UX Hustle Summit in Atlanta. I realized, I’m only one relatively privileged person, who got into this career in a very different time, so I didn’t want all of this to come from me. So I crowdsourced advice from Twitter and got a...
When I was at this year’s IA Conference, I was delighted to be one of the community members interviewed by The IA Studio – a special project from the brilliant folks currently working to revive the Journal of Information Architecture. I hope I don’t ramble too much… they had some great...
I had the great pleasure of giving a talk at the Information Architecture Conference (the new incarnation of the venerable & beloved “IA Summit”) in March of 2019. A few key quotes from the talk, to give you the gist: Navigation is not the menu on a screen. Navigation is what people do. I...
I had a great time giving this talk at the amazing CanUX conference (where I also got to teach a rebooted version of my Understanding Context workshop). A few key points from the talk: Humans and their environment are part of one system together. When we think of them as separate, we make big...