Arafat Tehsin Blog
Personalization in customer service is the practice of tailoring interactions with customers to their individual needs and preferences. This can be achieved through the use of customer data and technology such as machine
Arafat Tehsin Blog
In today's digital age, it is not easy for any business to work without personalization. Especially for those in the retail or consumer market, personalization has now become the fundamental aspect of their branding. It
Arafat Tehsin Blog
In the last couple of years, Artificial Intelligence AI has shown tremendous growth opportunities. It is rapidly improving and changing the way we interact, shop and work. AI has become so ubiquitous in our daily lives
Arafat Tehsin Blog
If you run or a part of a business then you must have customers and a big number of those customers are driven by the customer service. Good customer service acts as a catalyst for your customer retention and helps you
Arafat Tehsin Blog
Around 2.5 years back, one of the data centers in the Hospital of Cairns, Queensland, Australia caught up the fire because of the faulty battery. This year, UK's Air Accidents Investigation Branch concluded that the fire