Tales of Design & User Experience (ToDUX) #17 ⁂ Dear readers and friends, Let’s talk about pain. Not the metaphorical “growth” kind of pain. But the kind that comes from hour-long wrestling matches with digital products in 2025 that should just work by now—yet, here we are. My latest...
Tales of Design & User Experience (ToDUX) #15 ⁂ Dear readers & friends, So, you might have noticed by now that “research done wrong in industry” is kind of my pet peeve, and I’m sorry you have to endure that. However, I’m not quite done with the topic yet. My new article in The UX...
Tales of Design & User Experience (ToDUX) #12 ⁂ Dear readers & friends, Smashing Magazine has published a new article of mine, which I co-authored with the fantastic Johanna Jagow. The article introduces Iɴᴜɪᴛ, a questionnaire (or instrument) for measuring usability. I...
Tales of Design & User Experience (ToDUX) #11 ⁂ Dear readers & friends, The third, and final, article of my series on UX measurement, “Seven heuristics for identifying proper UX instruments and metrics,” has been published on the ACM Interactions blog. It all started with a...